I can't send and receive email
Set up your phone for POP3 email
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1Find "Accounts & sync"
- Slide two fingers downwards starting from the top of the screen.
- Press the settings icon.
- Press Accounts & sync.
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2Create new email account
- Press the new account icon.
- Press Mail.
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3Enter email address
- Press Email address and key in your email address.
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4Enter password
- Press Password and key in the password for your email account.
- Press NEXT.
- If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.
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5Select server type
- Press the field below "PROTOCOL".
- Press POP.
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6Enter username
- Press the field below "USERNAME" and key in the username for your email account.
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7Enter incoming server
- Press the field below "POP SERVER" and key in the name of your email provider's incoming server.
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8Enter incoming port
- Press the field below "SERVER PORT" and key in 110.
- Press NEXT.
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9Turn on SMTP authentication
- Press the field next to "Login required" to turn on the function.
- Press the field below "USERNAME" and key in the username of your email provider's outgoing server.
- Press the field below "PASSWORD" and key in the password for your email provider's outgoing server.
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10Enter outgoing server
- Press the field below "SMTP SERVER" and key in the name of your email provider's outgoing server.
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11Enter outgoing port
- Press the field below "SERVER PORT" and key in 25.
- Press NEXT.
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12Enter email account name
- Press the field below "ACCOUNT NAME" and key in the required name.
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13Key in sender name
- Press the field below "YOUR NAME" and key in the required sender name.
- Press FINISH.
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14Return to the home screen
- Press the Home key to return to the home screen.
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15Find "Sync, Send & Receive"
- Press the main menu icon.
- Press Mail.
- Slide your finger right starting from the left side of the screen.
- Press the required email account.
- Press the menu icon.
- Press Settings.
- Press Sync, Send & Receive.
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16Select setting for retrieval of new email
- Press Peak time sync.
- Press the required setting.
- Press Off-peak sync.
- Press the required setting.
- Press the Return key.
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17Turn email notifications on or off
- Press Notification settings.
- Press the field next to "Email notifications" to turn the function on or off.
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18Return to the home screen
- Press the Home key to return to the home screen.
Can you use the phone's internet connection?
It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive email.