Personal Home Support Centre Device Guides HTC U11 Messaging & email I can't send and receive text messages

HTC U11

Android 7.1
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I can't send and receive text messages

The message centre number is incorrect

Set up your phone for text messaging

Press the message icon.
Press the menu icon.
Press Settings.
Press Text messages (SMS).
Press Service centre.
Key in +61418706700 and press OK.
+61418706700
Press the Home key to return to the home screen.
  • 1
    Find "Service centre"
    • Press the message icon.
    • Press the menu icon.
    • Press Settings.
    • Press Text messages (SMS).
    • Press Service centre.
  • 2
    Set the message centre number
    • Key in +61418706700 and press OK.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

Yes
No
The text message isn't written correctly
There's an error at the receiving end

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive text messages.

No