Personal Home Support Centre Device Guides Samsung Galaxy A5 (2016) Calls & contacts I can't make voice calls

Samsung Galaxy A5 (2016)

Android 5.1.1
Back to section Calls & contacts

I can't make voice calls

There's no credit on your prepaid phone
Your number is no longer in service
Flight mode is turned on

Turn flight mode on or off

Press Flight mode to turn the function on or off.
  • 1
    Turn flight mode on or off
    • Press and hold On/Off until a pop-up menu is displayed.
    • Press Flight mode to turn the function on or off.

Did this solve your problem?

Yes
No
Barring of outgoing calls is turned on
Your phone is overloaded for unknown reasons
The SIM is faulty
Not adequate network coverage
There is a temporary network problem
There's an error at the receiving end
The selected network is out of range
The selected network mode is not available
Roaming isn't activated on your service