Turn your phone on and off

See how to turn your phone on and off. To use mobile network services on your phone, you need to insert your SIM into your phone.

If you're asked to key in your PIN, do so and press OK.
Press Power off.
Press Power off.
  • 1
    Turn on your phone
    • Press and hold On/Off until your phone is turned on.
  • 2
    Enter your PIN
    • If you're asked to key in your PIN, do so and press OK.
      If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Telstra.
  • 3
    Turn off your phone
    • Press and hold On/Off until a pop-up menu is displayed.
    • Press Power off.
    • Press Power off.