Personal Home Support Centre Device Guides Sony Xperia Z Messaging & email Set up your phone for Telstra Mail

Sony Xperia Z

Back to section Messaging & email

Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.

Select an alternative email configuration:
- Set up your phone for PO3 email
- Set up your phone for web-based email
- Set up your phone for Exchange email

Sony Xperia Z
Sony Xperia Z
Sony Xperia Z
Sony Xperia Z
Sony Xperia Z
  • 1
    Find "Access Point Names"
    • Press the menu icon.
    • Press Settings.
    • Press More....
    • Press Mobile networks.
    • Press Access Point Names.
  • 2
    Create new data connection
    • Press the menu icon.
    • Press New APN.
  • 3
    Enter data connection name
    • Press Name.
    • Key in Telstra Mail and press OK.
  • 4
    Enter APN
    • Press APN.
    • Key in telstra.wap and press OK.
    • An APN is used to establish a data connection.
  • 5
    Enter country code
    • Press MCC.
    • Key in 505 and press OK.
  • 6
    Enter network code
    • Press MNC.
    • Key in 01 and press OK.
  • 7
    Select authentication type
    • Press Authentication type.
    • Press None.
  • 8
    Select APN type
    • Press APN type.
    • Key in default and press OK.
  • 9
    Save and activate data connection
    • Press the menu icon.
    • Press Save.
    • Press the field next to Telstra Mail to activate the data connection.
    • When the field is marked, the data connection is activated.
    • Press the home icon to return to standby mode.
  • 10
    Find "Email"
    • Press the menu icon.
    • Press Email.
    • If email accounts have been created already, press the menu icon. Press Settings. Press ADD ACCOUNT.
  • 11
    Enter email address
    • Key in your Telstra email address.
  • 12
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press Manual setup.
  • 13
    Select server type
    • Press IMAP.
  • 14
    Enter username
    • Key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 15
    Enter incoming server
    • Press the field below IMAP server and key in imap.telstra.com
  • 16
    Enter incoming port
    • Press the field below Port and key in 993
  • 17
    Turn on SSL encryption of incoming email
    • Press the drop down list below Security type.
    • Press SSL/TLS (Accept all certificates).
    • Press Next.
    • SSL encryption protects your email when sending and receiving email. If you turn on SSL encryption, your email provider and internet service provider need to support this function, and you might need to select further settings before you can send and receive email.
  • 18
    Enter outgoing server
    • Key in smtp.telstra.com
  • 19
    Enter outgoing port
    • Press the field below Port and key in 465
  • 20
    Turn on encryption of outgoing email
    • Press the drop down list below Security type.
    • Press SSL/TLS (Accept all certificates).
    • SSL encryption protects your email when sending and receiving email. If you turn on SSL encryption, your email provider and internet service provider need to support this function, and you might need to select further settings before you can send and receive email.
  • 21
    Turn on SMTP authentication
    • Press Require sign-in to turn on SMTP authentication.
    • When the box next to the menu item is ticked (V), SMTP authentication is turned on.
  • 22
    Enter username for outgoing email
    • Press the field below Username and key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 23
    Enter password for outgoing email
    • Press the field below Password and key in the password for your Telstra email account.
  • 24
    Select setting for retrieval of new email
    • Press Next.
    • Press the drop down list below Inbox check frequency.
    • Press Manual or the required period.
  • 25
    Select default email account
    • Press Send email from this account by default to select a default email account.
    • When the box next to the menu item is ticked (V), the function is turned on.
  • 26
    Turn email notification on or off
    • Press Notify me when email arrives to turn the function on or off.
    • When the box next to the menu item is ticked (V), the function is turned on.
  • 27
    Turn email synchronisation on or off
    • Press Sync email from this account to turn the function on or off.
    • When the box next to the menu item is ticked (V), the function is turned on.
  • 28
    Turn automatic retrieval of attachments when connected to a Wi-Fi network on or off
    • Press Download attachments automatically when connected to Wi-Fi network to turn the function on or off.
    • Press Next.
  • 29
    Enter email account name
    • Key in a name for the email account.
  • 30
    Enter sender name
    • Press the field below Your name (displayed on outgoing messages) and key in the required sender name.
  • 31
    Retrieve email
    • Press Next.
    • Wait while your phone retrieves new email.
  • 32
    Exit
    • Press the home icon to return to standby mode.