Personal Home Support Centre Device Guides Telstra 4GX USB Modem 2 Connectivity I can't establish a connection to the internet

Telstra 4GX USB Modem 2

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I can't establish a connection to the internet

Your USB modem has not been correctly set up for internet

Set up your USB modem for internet

  • 1
    Find "Mobile Connection"
    • Click Settings.
    • Click Internet.
    • Click Mobile Connection.
  • 2
    Create new data connection
    • Click New Profile.
    • Click the field next to "Carrier Name" and key in Telstra Internet.
  • 3
    Select authentication type
    • Click the drop down list next to "Auth Mode".
    • Click None.
  • 4
    Enter APN
    • Click the field next to "APN :" and key in telstra.internet.
  • 5
    Select IP type
    • Click the drop down list next to "IP type".
    • Click the required setting.
  • 6
    Save settings
    • Click Save.

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Data roaming is turned off

Can your USB modem find a network?

It's important to find out if your USB modem can find a network. If your USB modem can't find a network, you need to solve this problem first. When the problem is solved, you will most likely also be able to establish a connection to the internet.

No