I can't use my phone's internet connection

Turn data roaming on or off

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press More.
Press Mobile networks.
Press the indicator to turn the function on or off.
If you turn on data roaming, press OK.
Press the Home key to return to the home screen.
  • 1
    Find "Mobile networks"
    • Slide your finger downwards starting from the top of the screen.
    • Press the settings icon.
    • Press More.
    • Press Mobile networks.
  • 2
    Turn data roaming on or off
    • Press the indicator to turn the function on or off.
    • If you turn on data roaming, press OK.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.