Personal Home Support Centre Device Guides Google Pixel XL Messaging & email Set up your phone for Telstra Mail

Google Pixel XL

Android 7.1
Back to section Messaging & email

Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.
Select an alternative email configuration:
- Set up your phone for POP3 email
- Set up your phone for IMAP email
- Set up your phone for Exchange-email

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Accounts.
Press Add account.
Press Personal (IMAP).
Press the field below
Press NEXT.
Press the field below
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.
Press the field below
Press the field below
imap.telstra.com
Press the field below
993
Press the drop down list below
Press SSL/TLS to turn on the function.
Press NEXT.
Press Require sign-in to turn on the function.
Press the field below
Press the field next to
Press the field below
smtp.telstra.com
Press the field below
465
Press the drop down list below
Press SSL/TLS to turn on the function.
Press NEXT.
Press the drop down list below
Press the required setting.
Press Notify me when emails arrive to turn the function on or off.
Press Sync emails from this account to turn on the function.
Press NEXT.
Press the field below
Press the field below
Press NEXT.
Press the Home key to return to the home screen.
  • 1
    Find "Accounts"
    • Slide your finger downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Accounts.
  • 2
    Create new email account
    • Press Add account.
    • Press Personal (IMAP).
  • 3
    Enter email address
    • Press the field below "Enter your email address" and key in your Telstra email address.
      E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
    • Press NEXT.
  • 4
    Enter password
    • Press the field below "Password" and key in the password for your Telstra email account.
    • Press NEXT.
    • If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.
  • 5
    Enter username
    • Press the field below "Username" and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 6
    Enter incoming server
    • Press the field below "Server" and key in imap.telstra.com.
  • 7
    Enter incoming port
    • Press the field below "Port" and key in 993.
  • 8
    Turn on encryption of incoming email
    • Press the drop down list below "Security type".
    • Press SSL/TLS to turn on the function.
    • Press NEXT.
  • 9
    Turn on SMTP authentication
    • Press Require sign-in to turn on the function.
    • Press the field below "Username" and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
    • Press the field next to "Password" and key in the password for your Telstra email account.
  • 10
    Enter outgoing server
    • Press the field below "SMTP server" and key in smtp.telstra.com.
  • 11
    Enter outgoing port
    • Press the field below "Port" and key in 465.
  • 12
    Turn on encryption of outgoing email
    • Press the drop down list below "Security type".
    • Press SSL/TLS to turn on the function.
    • Press NEXT.
  • 13
    Select settings for retrieval of new email
    • Press the drop down list below "Sync frequency".
    • Press the required setting.
  • 14
    Turn email notifications on or off
    • Press Notify me when emails arrive to turn the function on or off.
  • 15
    Turn on email synchronisation
    • Press Sync emails from this account to turn on the function.
    • Press NEXT.
  • 16
    Enter email account name
    • Press the field below "Account name (optional)" and key in the required name.
  • 17
    Key in sender name
    • Press the field below "Your name" and key in the required sender name.
    • Press NEXT.
  • 18
    Return to the home screen
    • Press the Home key to return to the home screen.