Activate phone

You need to activate your phone before using it for the first time and after a factory reset. To use mobile network services on your phone, you need to insert your SIM into your phone.

If your SIM is locked, key in your PIN and press OK.
Press Start.
Press the required language.
Press Next.
Press Next.
Press the fields to accept the terms and conditions.
Press Next.
Press the required setting to transfer content from another device or press Set up manually.
Press the required Wi-Fi network.
Key in the password for the Wi-Fi network and press Connect.
Press Next.
Press Don't copy and follow the instructions on the screen to finish the activation.
  • 1
    Enter your PIN
    • Press the Side key.
    • If your SIM is locked, key in your PIN and press OK.
      If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Telstra.
  • 2
    Select language
    • Press Start.
    • Press the required language.
    • Press Next.
    • Press Next.
  • 3
    Accept the terms and conditions
    • Press the fields to accept the terms and conditions.
    • Press Next.
    • Press the required setting to transfer content from another device or press Set up manually.
  • 4
    Select Wi-Fi network
    • Press the required Wi-Fi network.
    • Key in the password for the Wi-Fi network and press Connect.
      If there are no available Wi-Fi networks, you can use the mobile network instead.
    • Press Next.
  • 5
    Set up your phone as a new phone
    • Press Don't copy and follow the instructions on the screen to finish the activation.
      You can also transfer content from another phone or restore the content of a Google One backup.